I had an issues today with printers not showing in devices and printers.
A client is running XenApp 7.13 on Win 2012R2 Datacentre.
I found that one of my optimization scripts for XenApp have disabled a services called Device Setup Manager. Once I started the service, printers re-appeared.
An interesting observation though, redirected printers were available for printing, just not visible in the devices and printers menu.
Here is an office Citrix Solution: https://support.citrix.com/article/CTX213540
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