Thursday 1 June 2017

Citrix XenApp 7.13 - Redirected printers are not showing in devices and printers

I had an issues today with printers not showing in devices and printers.
A client is running XenApp 7.13 on Win 2012R2 Datacentre.

I found that one of my optimization scripts for XenApp have disabled a services called Device Setup Manager. Once I started the service, printers re-appeared.

An interesting observation though, redirected printers were available for printing, just not visible in the devices and printers menu.

Here is an office Citrix Solution: https://support.citrix.com/article/CTX213540

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