If the users weren’t administrators or power users, the issue could be resolved by deploying the files manually:
1. You can search your SQL server for the following file rsclientprint.cab
2. Extract the files from the rsclientprint.cab file.
3. Copy all the files to your RDS/TS box. If you are running 64bit, copy it to c:\windows\syswow64
c:\print\RSClientPrint.dll
c:\print\rsclientprint.inf
c:\print\RsClientPrint_1028.rl
c:\print\RsClientPrint_1031.rl
c:\print\RsClientPrint_1033.rl
c:\print\RsClientPrint_1036.rl
c:\print\RsClientPrint_1040.rl
c:\print\RsClientPrint_1041.rl
c:\print\RsClientPrint_1042.rl
c:\print\RsClientPrint_2052.rl
c:\print\RsClientPrint_3082.rl
4. Register RSClientPrint.dll by opening a command line in elevated mode (Start->Run) regsvr32 [path]RSClientPrint.dll
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